Our newsletters are chock full of helpful advice and cool images. Check 'em out:
Jan 9, 2019
If you must use supplemental heat in your live shipment, what’s the absolute best choice you can make? Let’s take a look at our options: The Bad Hand warmers, foot warmers, and pretty much any sort of small heat pack you might pick up at a Walmart or sporting goods...
Aug 7, 2018
Are y'all working on any new features to offer your customers in the future? - Amy P. "We will be rolling out Live Arrival Insurance for ShipYourAquatics very soon! Stay tuned for more information in an upcoming Newsletter." Please don't hesitate to reach out to Customer Service for any questions or...
Jun 26, 2018
Why is it better for you guys to contact FedEx if there's a problem, instead of me contacting them directly? It's my package...isn't it more efficient if I skip the middle-man and go directly to FedEx myself? Jayne D. Great question, and one we run into often! The short answer...
Jun 12, 2018
If the animal has been packed in a sturdy cardboard box that meets or exceeds the minimum standards for live shipment set by FedEx and ShipYourReptiles and if it has been properly lined with the minimum 3/4" foam insulation, the chances are very high that the animal inside will be...
Apr 3, 2018
Our newest questions come from Chris B. What are your thoughts on labeling boxes with up arrows and fragile stickers? I’ve always heard it makes them do the opposite. What do you think? Also I’m scared to use the Lacey Act decals you folks include with the boxes I order....
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